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Old 27th Jul 2020, 16:22
  #2709 (permalink)  
mr_moose
 
Join Date: Jul 2013
Location: Yorkshire
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All holidays to mainland Spain now cancelled until 16th August.
Spanish Islands still going ahead as normal, despite the promise not to fly to anywhere you need to quarantine upon return.

Update from J2H website:Following the latest government advice regarding travel to Mainland Spain from the UK, we have taken the decision to suspend our holidays programme to Costa de Almeria, Costa Blanca, Costa del Sol and Costa Calida from 28th July up to and including 16th August 2020.

Where customers are affected by any programme changes, we’ve been repeatedly recognised by media, consumer organisations and customers for how we have been looking after customers, offering the option to rebook with no admin fee, Refund Credit Notes or full cash refunds, and we will be contacting customers to discuss these options. We will also contact customers who are currently in Mainland Spain to advise them of their options regarding flying back to the UK, so we urge customers not to contact us.

For customers who are due to travel to Mainland Spain from 17th August onwards, we will provide an additional update once we receive further information from the government. We urge the government to provide the industry with clarity, so that we can keep our all-important customers up-to-date and informed.

We are continuing to operate holidays to our destinations in the Balearic Islands and the Canary Islands as scheduled. Because the FCO travel advice to these destinations remains unchanged, our usual terms and conditions apply. As always, we advise customers to purchase appropriate travel insurance before travelling.

This is a fast-moving situation, which we are continuing to monitor very closely. We would like to thank our customers for their understanding and patience.


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