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Old 16th Jul 2020, 12:42
  #1861 (permalink)  
TOM100
 
Join Date: Jan 2006
Location: London
Posts: 309
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Not Tui when they have thousands of pounds of my cash for a holiday they could operate and I can’t get hold of them for a refund. This despite sending me a mail 25 days ago telling me they would refund me 15 days later or at least tell me when they would refund me. They have not covered themselves in glory during this crisis. J2 also got their customers home, answer their phones and refund in a timely way (borne out by a Which survey). I know where my cash will go next time.
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