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Old 25th Jun 2020, 15:28
  #1770 (permalink)  
737James
 
Join Date: Nov 2003
Location: Midlands
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Roc10- As you were booked flight only then the PTRs do not apply but looking through social media it does appear that they are treating package holiday customers the same and they consider the regulations are not applicable to them. I have feeling they are going to be in for quite a shock if these start going to court or arbitration as they were given a lot of slack on not processing refunds in the 14day limit but if they try to profit from changing customers bookings and contracts that is likely to be looked at in more detail especially with the CMA already investigating tour operators on how they operate
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