Originally Posted by
bekolblockage
I have the same understanding as you.
Returning to HKG from SYD next Monday. Assume by showing HK PID at Checkin that there should be no issues. Let you know how it goes.
Travel from Sydney to HK on CX100 on 24 April
1. Documents and departure approval check at doors of airport. Can only enter through the first set of doors. Check in desk G for Cathay. Can drop off easily as not many people there.
2. Border force check of passports and approval to leave. Need double sign off from border force police. Takes about 20 mins.
3. Temp check. Check in very slow even at business counter. Check all passports and HK ID cards. Have to call Canberra for live approval before they will take your bags.
4. Lounge closed so you get a $30 voucher to spend but only shops open are before immigrations. Voucher only works at hero sushi and tobys estate.
5. Go through immigration and security. Cathay flight is gate 8. No shops open but vending machines work.
6. It was a new plane and we were in economy. Had 2 rows of 3 each so one adult and one child in each row in the middle. Everyone quite spaced out. Food isnt great so take some.
7. Get 2 large quarantine forms per person and a health declaration form Per person. Fill them out on the plane so they are ready to go. Flight was normal service.
Arrival in HK - airport process
1. We landed in HK about 9:20pm. Got off plane fast but one child had wet themselves and we all needed the loo.
2. There is only one loo before you get to the queues so go there as otherwise it’s a 3 hour wait until you get your bags. Try and get off fast and to the front of the queue. We got behind from the loo stop and having to sort out kids who are exhausted by this point and just want to sleep. You are standing all the time in the queues.
3. Temp check and then you get in the queue. At least two initial paperwork checks. Then the wrist band and then the mob number check. Next station is the app check and register. Download the stay at home app. Receive brown envelopes.
4. We did the online health declaration and had the QR code ready but actually they just checked all the paper forms and seem to want to process these.
5. If you can manage with less hand luggage then do it as you don’t have a trolley and have to keep picking it up and moving it. If you can get your buggy at the gate then do it as then one child can sleep. We should have done that.
6. Last station before immigration is a full paperwork double check, quarantine order and stamping. The wait for that is long and process is cumbersome.
7. Took about 3 hours to get to baggage carousel. All luggage off and waiting next to it. Put it in trolleys and wheel out. ATMs are working if you need cash.
8. You are sent around to the left end of the terminal and put in a lift to ground where there is a coach waiting. Can only really fit one family in a lift at the time. People help with luggage.
Asia world Expo
1. Get on the coach around midnight and taken to Asia world expo. Short drive. Get off and take luggage on trolleys to luggage area. Receive pink luggage tag.
2. Get back on another coach and be driven around the corner to the testing centre. Off coach. Temp check and get in queue with papers. Long wait as only 3 processing stations. Get to paperwork station. All papers are checked and receive testing bag. Watch the video for how to do the test whilst in the queue. Put your yellow number card on the lanyard provided and remember it. (They didn’t tell us that)
3. Sent from hall 1 to hall 2 to do the test. Spit into the test tube, seal it, keep it upright and put it into bag 1 and then bag 2. Hard to get the kids to spit so give them a drink of water beforehand.
4. Hand samples in and then walk back to the first luggage hall. Provide numbers on yellow badge, explain you are a family and need a family room. They give you a form for the hotel hand the form in at the collection desk. Sit in the hall on a designated seat and wait. This is the worst bit as it’s so late and you are tired. We got there about 1am and didn’t get called up until about 4am. Get as many seats as you can and put the kids to sleep across the seats and do the same if poss.
5. They then call your numbers on the yellow tag and you go to the processing desk. More paper work and you get given a room number at the hotel.
6. Collect your luggage trolley and then outside to get on a coach. Coach takes you to the hotel. This was around 4am for us. We all slept on the bus.
Quarantine hotel
1. Arrival at regal hotel. You have to get all your bags off yourself. We had loads of luggage as we had been in Aus for 3 months. You then get a room key pack in lobby area. Can get the lifts up but you have to wait as lots of people.
2. One adult take as much luggage as you can and take the kids up to the room. Other adult go back and forth to get all the luggage up.
3. Ask for bottled water. We didn’t get any. There is a bath, shower and towels. We all went straight to bed and slept in as didn’t get into bed until 5am. They leave breakfast outside your door.
4. Room is grim. Double frosted window so you can’t see out and minimal natural light. Room is a bit dirty. You get a kettle and a tv which has cable. We took coffee and cafeteries and plastic cups and cutlery so we had muesli and kids had weetnix for bfast. I had packed long life milk, poppers, bread rolls and water so we were okay.
5. They leave breakfast tray outside your door. You get no information or contact when in the room. Room phone rang at 2:30pm saying we were all negative and could go. Be ready to go as they ring batches of people at the same time and you can’t get out quickly. We waited 30 mins for a lift. Don’t split up as they need to process you on the ground floor together. Better to all go down together and one adult tries to do another trip with the luggage. We lost youngest child as he got into the lift and whilst Husband was getting the bags to put in the lift someone pressed the close button on the doors and he was gone. It was chaotic getting out.
6. Fill out the new forms you received for hotel and new quarantine order in advance. They will take these and original quarantine forms and check them all with ids passports. Go to the booth and see the dr who will make the quarantine order. Then you can go. Took about an hour from the phone call cos you can’t get a lift down.
7. You can get a taxi outside or car to pick you up.
8. Get home and activate the bands and app. We were home by 4pm.
9. They rang me following morning to check on us.