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Old 21st Jun 2020, 16:23
  #1709 (permalink)  
helipixman
 
Join Date: Apr 2006
Location: Edinburgh
Age: 65
Posts: 264
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What on earth are TUI up to, their website shows all beach holidays cancelled up to 10th July 2020. I got an email on 28th May 2020 stating that my holiday (23rd June 2020) cannot go ahead due to COVID-19.

So to my amazement I get an email on 19th June 2020 saying as your holiday approaches I want to share some updates on how your holiday will change. I go onto my account on TUI and after logging in it shows the countdown clock saying two days to go ????? I know I am not going, FCO still advise not to travel, Greece will not let UK tourists in yet, somebody needs to tell the TUI system not to confuse their customers ? God forbid elderly customers could get so confused and still travel to the airport ?

Btw still waiting a refund voucher ? but I guess they have until 28 days after my departure date ?
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