On the same theme as this thread, returning to how simple life used to be, if you in the past had a query on the applicability or interpretation of UK Civil Aviation legislation you could phone or email the Legal Department and in a short period of time a gentleman (I stress "gentleman" as a mark of my esteem for him) would come back to you to explain.
Had a recent need to ascertain the applicability of a particular ANO Article so emailed. Got a relatively quick (by CAA standards) response to indicate that "the CAA is not in the business of dispensing legal advice", together with a suggestion that I obtain legal advice from elsewhere!
The "gentleman", and the values that he stood for, appears to have both retired.