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Old 21st May 2020, 17:26
  #1845 (permalink)  
racedo
 
Join Date: Nov 2008
Location: Permanent Newbie
Posts: 50
Originally Posted by LTNman View Post
Seems that Ryanair or is it their staff are threatening passengers with being blacklisted for going to their credit and debit card companies and trying to get a charge back, as they claim this is fraudulent activity.
A member of staff telling somebody something wrong is sadly a normal event.

It would only become a fraudulent activity if a passenger gets a voucher, claims back from their CC company and then decides to use the voucher anyway.

Customer service people making it up is the stuff of nightmares from every employer who has ever dealth with people online.
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