I had a BA holiday booked for April, few days in NYC, flights and hotel. BA emailed me about 3 weeks before departure, advising it had been cancelled, and all money would be refunded in 7 to 10 days. I checked the account, and exactly 7 days later, the full amount was refunded. I didn't need to call, or email, or any follow up.Was very impressed !
Aer Lingus, on the other hand...8 weeks later, and still nothing......