Originally Posted by
Fat A1bert
Do us a favour...go download the past two annual reports. Note in particular that, despite two years of losses, things are very definitely moving in the right direction. VS has been disproportionately affected by the Trent 1000 issue the past few years, almost half of the entire fleet are 787s and at any time up to four have been grounded. That comes at a cost. Rather than farm out work to airlines their passengers had never heard of (BA, erm.. Air Belgium anyone? 🙄 ), the management proactively secured leases on four A330-200s, that comes at a cost, but ensures the product is worth the price for the customer.
VS net promoter scores continue to rise as investment is made into the product. Can the same be said for BA at the moment? Virgin's USP is the crew first and foremost, and the onboard experience. But I'm probably saying this to someone who only ever flies Ryanair 🙄
The point is lost when you criticize BA for using Air Belgium (who operate the same planes Virgin were A340 with a business class arguably better than that offered on some BA and Virgin planes). The A330s VS sourced didn’t have the same interior so it’s not like it added any consistency for them.
It’s all very well Virgin’s priority being the crew and onboard experience (strange given the stories in the media about the meals on Virgin being so poor they referred to the crime scene cookie) but that doesn’t pay the way.