Originally Posted by
stormin norman
Yehaw 22
I would have more faith in TUI if they offered
A refund in full ( if you want one) immediately your holiday was cancelled
Or a future voucher plus 20% or another Holiday- in that order.
I dont disagree. However if you were in charge of an airline at present you would understand that its paramount to a) try and keep money in the business and b) rearrange/retain as many future bookings as is humanly possible.
TUI and jet2 have been far more transparent in this process than many other airlines.