Originally Posted by
the_stranger
If this really applied to " the most of is", Ryanair et al. would not have existed, United would have no customers, etc.
If air travel starts up again, most of us will just go for the lowest fare, regardless of present or future behaviour of the airline.
When I meant “ most of us” I am referring to those who have been treated in a disgraceful manner by many of the major airlines around the world who in addition to withholding refunds are also now pleading for tax payers money to keep them going. Of course many will go for the cheapest option in the future and good luck to them and the airlines who provide this excellent service. My point is look after your passengers now and they will remain loyal to you in the future. It makes good business sense.