Originally Posted by
SWBKCB
You're right of course but the problem is away they've gone about putting a stop to it. Publish your hand luggage rules, then allow people to ignore them for a long time, then suddenly start applying the rules without any notice and in a haphazard and inconsistent manner - asking for trouble.
Well, they did give notice, the notice was on a disclaimer on the website when you booked a ticket stating clearly their new hand luggage rules (or their old rules will be enforced). People still chose to ignore it then had a sook and a whinge when they realised that Flybe were actually serious. If people chose to ignore it who's fault is that?