Thanks for the reply. I am not sure this is that common, or if it is, I have been very lucky as this, as I say was a first, and I do a minimum of circa 250000 flying miles a year and never experienced it. Thanks for the back ground re handlers as I know someone in Geneva who is quite senior at Dnata , so I think some gentle leg pulling maybe in order ! Anybody know who recompenses the airline for the delay / extra fuel burn will that be Dnata as well ?
Kind regards
Mr Mac