Originally Posted by
sixchannel
BHX 2nd top? They must all use a different BHX to me.
Depends when you last used it and the time the people were asked.
I fly from BHX only a few times a year but usually summer but in general I would say it is bearable: -
2017 - Absolutely dire (August )both outbound and inbound experience although this eased I believe when Monarch went under (used Gatwick in April 17 and very mixed due to a rubbish gate outbound with a short delay and poor experience in arrivals)
2018 - Okay. Outbound fine (Feb & July) and inbound average (Used Heathrow T3 in October, Okay outbound but FR experience on BA BUD and inbound disgusting treatment at the egates which I felt compelled to complain about - ala JFK staff)
2019 - Good (30th June). Outbound excellent and inbound okay, usual wait for steps and baggage,
I would say BHX's under-performance in respect of passenger figures in 2018 and 2019 is main factor for the better than usual reviews
Pete