Asturias56... Luton regularly post statistics from the official CAA surveys that are done in person at the airport with a consistently high score. The latest just a couple of days ago shows the 83% of these people recorded the airport as 'Excellent' or 'Good'. These are verified travellers as they were surveyed in the airport, whereas Which? reviewers don't even need to provide evidence they have been to or used goods/services they review.