British Airways Centenary Becomes A PR Nightmare

[BARKINGMAD]

SUGGESTED READING.

Start with reading the book and/or watching the film;

https://www.worldofbooks.com/en-gb/b...iABEgIhQfD_BwE

Then muse over the following psychological traits;

https://www.healthyplace.com/persona...the-difference

Hopefully then will you appreciate why they're all behaving in such a manner and you'll be able to sleep easy?

My dealings with the CEO of a major UK utility supplier confirms all of the above.