Or when the institutionalized intransigence of the organisation is recognized as so bad it is allowed for in new legislation... (also known as the nineties)
Or the 90 day hold policy on inbound paperwork at some regional offices... (to their credit it was 90 days, exactly)
Or the FOI that was found to be unemployable by the industry returns like a boomerang, this time with a clipboard...
As tax payers and voters, ultimately we are responsible. So, take a long hard look at yourselves.
