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Old 7th Aug 2019, 19:00
  #17 (permalink)  
Paul Lupp
 
Join Date: Mar 2019
Location: Farnborough Hants
Posts: 141
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Hmm, interesting and I wonder what has changed in the past 2 years and 2 months?
I was "stranded" in the USA when that happened, got to the airport earlier than strictly necessary and was put onto an AA plane that took off about an hour later than my supposed BA flight, and landed a similar amount of time later but at the wrong terminal, so I had to get the dreadful inter-terminal train to get to T5 to collect my car.

The only "compensation" I got was when I queried this aspect myself, nothing pro-active from BA, and was just the difference in price between Premium Economy that I had treated myself to, and cattle class.
I wonder if I was entitled to anything more?? I was just grateful to get home about 2 hours later than planned with my luggage; when I saw/read what some poor unfortunate people went through, I considered myself "fortunate"
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