Walnut
Yet again more IT problems with the airline. All front line staff are now in the firing line, the pilots are one of the key cogs, not just in flying the a/c, but showing ingenuity and flexibility in operational workarounds. Management should understand that their flight crew all go the extra mile to resolve problems. This is not a good time to further antagonise their flight crew.
I did 34yrs at the sharp end and must have saved the airline £100ks by thinking outside the box. I speak from experience the management was poor then it seems to have got a whole lot worse.