Passenger comments from this flight
"Just been evacuated off a flight to Valencia after plane filled with smoke. No water, no first aid. People crying. No BA representative. Help!."
"We are stranded at Valencia airport and no one from BA has said a word to us since the plane filled with smoke. No food, no bags, no information. Someone tell us what’s going on."
"Still waiting to hear what actually happened on our British Airways flight from LHR to Valencia in which our cabin filled with smoke in the last 10 minutes of flight, had to disembark via emergency chutes. No comms 60 mins and counting!
BA statement "British Airways teams are assisting customers who are in the airport terminal."
Clearly not......no surprise there then.... the usual BA approach to "caring for" their passengers.
Given the ten minutes when "smoke filled the cabin", the commander would have briefed the CC about how the evacuation should be handled and which exits should be used. CC and quite possibly commander would have repeated instructions to passengers to leave all personal belongings behind. A message which should be very quickly and firmly reinforced at the head of the slide.....a slide evac is an emergency procedure, speed is of the essence.
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