Some will remember the dialogue Alan had back in 2007 when Tiger landed. Tiger wanted ground support at regional airports and was willing to pay whatever cost, after all they service numerous other carriers also. Alan refused to offer any services to Tiger, its not part of his job description to help Tiger Airways he said. They wouldn’t even hire out a wheelchair to them, a full ban was put on any single object being lent or hired out to them. I remember passengers being lifted down stairs by crew as they didn’t want to give us the perfectly working lifting machine in front of us.
That should be of no surprise should it? Qantas is not owned by the government and is not there to spur on competition. (I know this was not
your claim PoppaJo).
When a new airline starts up trying to pinch your customers with rock bottom prices because they don’t employ airport staff, or buy hi-lifts or keep wheelchairs, then you would be mad to support that effort by providing those services for them. You’d simply be ensuring their business model was a success. The money you’d get from renting a wheelchair would never cover the revenue lost from the customers who jump ship.