Originally Posted by
16024
I'm a customer and and an employee at some stage, as are we all. If you want to shirk your moral responsibility these are the idiots you end up dealing with.
Order of priority:
Employees
Customers
Shareholders.
Sort out the first two and the third group will be happy.
Show me where that isn't true.
No argument with any of that, only with the suggestion that legally it's fine for a company to put customers' and/or employees' interests ahead of its shareholders' (should those interests differ, though often they will coincide).
It simply isn't.
And now, back to discussing disruptive passengers ...