"The product, culture, and ultimately profits (losses) of the airline become detached from those providing them. The intangible efforts trend towards zero, and all that is left is a zombie workforce churning out a marginal product, a negative culture, and very likely resulting in low or no profits."
Possibly the best description of the modern airline business world-wide I've seen......................
It's what you get when barriers to entry are low and you give the customer exactly what they want