PPRuNe Forums - View Single Post - Qantas Short Haul 2019 EA Negotiations (EA 8)
Old 11th Jul 2019, 04:41
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Sparrows.
 
Join Date: May 2018
Location: Brisbane
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Originally Posted by Vindiesel
Who or what is a professional negotiator? Someone please provide a name and link to the website or qualifications of such a person and then please explain precisely how they would get a better deal.
There are whole subjects at universities devoted to the topic. It’s a speciality and understanding the techniques, tactics, emotions and other variables, a proper negotiator will get a better deal than you and I.

For example the New Zealand union sent their negotiators overseas and gave them proper training. Coming home with experience to do integrative (increasing the pie) negotiating rather than distributive (fighting for a larger slice of the pie), ANZ happily tried it, whereas Jetstar would only negotiate distributively.

Done correctly a integrative negotiation usually leads to both parties being happy with the deal rather than both parties usually being left disappointed with a distributive negotiation.
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