Didn't stop the notable complete lack of service, or even politesse, on the FlyBe flight
.
LCY-EDI the other week. Flight very full and they were offering to take bags on a cage at the aircraft side, to be delivered aircraft side at the other end (according to the ground staff). Mine was easily compliant but for comfort and the greater good, I put it on the trolley. Tag was a simple paper job with the flight number on it. Very grateful ground staff, happy customer. Get to EDI and guess what? All bags taken to the carousel, regardless. "It's Flybe policy, we never deliver bags at the aircraft side."