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3rd May 2019, 10:10

#3019 (permalink)

double_barrel

Join Date: Aug 2015

Location: 5Y

Posts: 597

Received 5 Likes on 3 Posts

Quote:

Originally Posted by Scottie Dog

But, and this is the important part, it was KLM's appointed handling agent that was causing the problem.

That's true. Emirates appear to use their own staff with much better service as a result.