Originally Posted by
tophat27dt
My last flight in Early April was LUX-LCY-LUX. At both ends I encountered what I consider as petty security checks by surly staff. If they hate their jobs then leave, or are they specially trained to anger and stress passengers before their flight. In Southends case, it sounds like they need to select staff and train them better.
I should have made it clear in my earlier post that whilst the security check was far too sensitive and seemed to follow rules that no other airport follows, the staff went about their job with good humour and politeness. The same goes for the lounge staff. It is a truly terrible lounge but the staff are polite, friendly and approachable.