Originally Posted by
Doc Q
demise of a great airline, I can’t see how they now dig themselves out this hole , Th amount of negative propaganda now out there on social media is going to destroy the brand.
It was never a great airline and its brand has been a byword for unreliability and poor service for the best part of a decade. Also, customer experience on social media is not “negative propaganda,” it is real life!
But it’s correct to say that the current management has trashed whatever limited prospects the airline had in its current form. I hope the reshaping under new owners is more successful 👍🏻