Having had the "pleasure" of dealing with Amadeus on the systems side I can only say get used to the pace with which they respond to any non-critical (from their perspective) system issues. Their support of what they feel are non-critical functions for them i.e. doesn't earn them any money is disgraceful. Considering Altea gains Flybe absolutely 0 functionality over what they had before, I can see why the previous IT director was shown the door. I can only assume the first bills started coming in and people asked questions as to why there were additional zeros on the end of what they used to pay!