Originally Posted by
rodney rude
28th January, so Xmas peak. Booked 5 members of my family to Perth and return with Virgin. All on frequent flyer points. No problem getting so many seats both way on FF points. All seats were together. Then added a 6th ticket which I paid for, no problem getting her seated with us. Got to the airport and found Emma was not seated with us for the trip over - some booking screw up. But it was no problem for the staff on duty to rearrange two people - voila, all together. Try getting that to happen on QF. Try finding 5 FF seats even on one flight with QF.
Good job VA
That was the point of the thread , I am concerned at the way I see Qantas treat customers and wonder how long it can go on for. I had a friend try to get a FF ticket from Tokyo to Sydney, any date, nothing for the next 12 months.