Originally Posted by
Cazza_fly
They shouldn't shame away from saying something along the lines "our maximum cabin bag size dimensions may be smaller than some other airlines.. ". Especially when its still free to carry two items onboard. Ultimately however, they should have enforced it fully and consistently from from the start. Then they wouldn't be getting all this negative feedback right now after so many people have broke their terms for so long.
Couldnt agree more. I couldn’t help but have a chuckle when one passengers defence was that they were cabin crew for another airline travelling for work and she was under the impression that she could just have her employer’s hand luggage sized bag. If fellow compadres in the industry can’t stick to the rules what hope do they have with Joe Bloggs.