Flybe-9

[bycrewlgw]

Originally Posted by virginblue

For example:
Virgin Trains named worst rail service: https://www.thetimes.co.uk/article/v...vice-2sh3pdqr6
Highest number of complaints: https://www.dailymail.co.uk/news/art...ail-firms.html
Virgin Trains West Coast is most complained about train company: https://www.insider.co.uk/news/virgi...aints-12814110
Virgin Trains hires extra staff to deal with rising complaints: https://www.telegraph.co.uk/business...ng-complaints/

with regards to the complaints these also include compensation claims for delays which to be fair to VT they encourage people to send in. Not many companies encourage you to get your money back so while still high they should be commended fo that.