You know what you buy when you fly with them. Never had any trouble myself, using them a few times a year to fly EIN-IBZ and sometimes IBZ-DUB.
Always the cheapest, specially when you travel without luggage like I do most of the times.
there are far worse low fare carriers out there, but only they have their P.R. streamlined, and no Michael O'Leary to mess that up.....��