Originally Posted by
Rated De
One cannot fake sincerity.
Herb was the real deal.
He was a good human and understood the connectivity of all on this small blue planet.
God Bless.
American Airlines CEO Parker commenting on Mr Kelleher's unique legacy, faces a big task undoing a whole adversarial labor relations model embedded in his airline.
Unfortunately grubs like Mr O'Leary and countless other wannabes took elements of the Southwest recipe but lacking the vital ingredient never got it right.
It is said that when asked if he could describe his airline's success in 3 words he replied " USAir, USAir, USAir"
PSA had around 49% of the California market when USAir bought us and South West was a small regional airline out of Texas. USAir ripped us up and left a huge hole which Herb walked through. (To a lesser extent, so did Alaska with Sunglasses now on the Eskimo logo!)
Kudos to Mr. Kelleher for seizing the opportunity and producing such a great airline.