chuboy - Qantas passenger service has reduced a lot over the years and infact is a LCC on a number of legs only with the premium price - You know this when "We wish a warm welcome to all our Qantas passengers" is made by cabin crew wearing Jetstar uniforms.
I have no bone to pick, only I think it is arrogant that you and others treat other people in a sub-standard way and think wreaking 45 peoples plans is fine, because someone ticket got paid to a value of $10,000.
Where did I say it was a "Failure"?
I was saying if economy pax are not important (and make no money) do not sell them tickets at all - only sell First, Businesses & freight. Then no low yeilders will get bumped and have their plans changed.
Keep in mind a lot of the low yeild passengers have indirectly paid for those $10,000 tickets and a few helicopter rides and other perks.