Maybe you are lucky i sent mail to them week ago with no response, and that was just to confirm my mail got in. Telephone not working...
can imagine how busy the peeps at the IAA must be right now, I suspect talking to people to confirm about the papers they already have is not a priority for them right now.
Anhow I have also pulled the trigger and my papers as well should be in Dublin tomorrow, hope I didn’t leave it too late.