Originally Posted by
bazza stub
Because it’s Qantas and people are not worthy of any respect.
Literature abounds with regard to the QF Industrial Relations model.
Whist there are more extreme postures, QF is
adversarial.
Treating front line (Customer facing) the way they do would seem a farcical posture, but it is what it is.
Airlines are a team sport a dynamic and fluid business, having your people onside would seem axiomatic.
Herb Kelleher of Southwest said:
“Treat your employees like customers.”
It would seem QF didn't get the memo and extending that to potential employees is simply not in their playbook.