Sadly Dan, the CEO wouldn't care. He's got a nice smile but the same rotten, outdated and destructive mindset (that's what eventually happens when your entire senior ranks are brainwashed from the same incestuous OxBridge nursery school). Bullwinkle sums up the state of things quite nicely in the cabin. It's become an embarrassment over the years. Now the same rot is setting into Flight Ops, and let's just say you can sense there's a bit of "salt and pepper" starting to go missing there as well. CX is done, and most of us who work here certainly sense it, if can't quite get themselves to acknowledge it yet. Give it time.... (personally, i'd purchase stock in the SCMP and local papers, as the day is coming they will have a headline to sell a LOT of papers...just saying).