I agree they know about it, however I disagree there is not much they can do about it. To fix the problem requires money and engagement , money they have but won’t spend, engagement amongst 747 crews is minimal, you reap what you sow. I am reliably told that the number of pilots on the 737 with a letter of preference to move is in the ninety percent mark, until they address the shortfalls of their contract the revolving door of training on that aircraft will continue for years. In my opinion the novelty of the 787 will soon wear off for those that have moved onto it. Once they have enough aircraft for daily services they will be flying 90 stick every 28 days, where it is doing only 3 a week like MLB/SFO and probably BNE/Chicago the novelty of spending 72/96 hours will also wear thin. Again IMO the light at the end of the tunnel is the train.