I'm not the judge and I don't condone the actions. But the point in there is that the Manchester Airport policy is enough to drive even a mild-mannered individual to road rage. Having experienced Manchester several times this summer, the car hire process is now a nightmare; the taxi pick-up point for arriving customers at T3 is a nightmare; security at T3 is amongst the worst of any UK airport rivalled only by EMA and STN (who runs those?) and the airside departures area in T3 is overcrowded, dirty and awful. No-one can sanction this bloke's actions. But you can understand them, and this should act as a further wake-up call to MAG management to take a long, hard look at what they are doing - or not doing. A change of management and mentality is urgently required for the sanity of all of their customers.