Update:
Stay away from Crown.
1. They under quoted the volume required which lead to additional charges and some goods being left behind.
2. The entire container was stolen from the Crown facility the day before it was due for delivery at destination.
Remember, its all your personal items, keepsakes, kids movies and sentimental items they lose while its in their care and they don't have any more or less interest in your goods over any others. Even with insurance, you never re-gain what you lose and the items above can never be replaced at any cost.
We will seek legal advice as we believe that there is negligence at play, there where a host of measures that could have been taken to protect the shipment that were not in place. Crown does not use fenced or secured storage areas, do not have GPS tracking on their trucks and trailers and did not have security cameras at their facilities under their control. So far almost everone one I have spoken to insist it was an "inside job" although I cant see what a thief would want with household items. There will be an investigation.
When you move make sure you get the above points confirmed in writing.