PPRuNe Forums - View Single Post - Wheelchair users in UK airports. (merged threads)
Old 14th Jun 2018, 09:05
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Piltdown Man
 
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Originally Posted by ExXB
Mark, ALWAYS give advance warning. And avoid UK airports.
And Dublin must also be added to that list. I think that OCS in DUB provide the worst Special Assistance service in Europe. In the few years I’ve flown into and out of this place not once have they ever been on time. A typical wait is 15 minutes after the last able bodied person has left. Their record is 45 minutes.

Regulation (EC) N° 1107/2006 demands airport’s provide a service that enables people with reduced mobility on a equal basis with able bodied passengers. This clearly does not happen at various airports. Maybe it’s about time an airport or two was taken to court in order to send a message that the dreadful service currently on offer is unacceptable.

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