A Doggone good job United ! IRgo got to fly back not just in any private jet but United's own corporate jet. Which probably had to be sent special for him. This can only come from the TOP.
https://www.cnn.com/2018/03/16/us/un...ome/index.html
I remain troubled why there was no chain of command on the flight with the dog in the over head bin? The FA should have referred the loading issue to her superior, two heads are better than one in most cases. And if they both decided the dog needs to be in the overhead bin then two heads can roll.