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CX is a case study in how most companies fail
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11th Mar 2018, 23:46
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Freehills
Join Date: Apr 2002
Location: HK
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Quote:
Originally Posted by
jetjockey696
Cathay Pacific is a case study in how most companies fail in the long run ? if they don?t change | South China Morning Post
Yep - in terms of what people actually want, HKA/HKE have it right I think. 3* for long haul, 1* short haul.
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