Anyone else suffer this indignity or are they telling me something?
Do not feel despondent Stevie, sit and observe any airline's 'corporate HQ' Where desks and filing cabinets dictate who is da boss.
To an administrator a paper cut is a real threat, Hawaiian shirt Friday a wardrobe Emergency and Operational Decision Making a risky art; do I have the Danish or will I risk a Doughnut?
Apart from that, we know not what they do, so anything that generates the paperwork to justify their cost to the business is a good thing (for their survival)
Rest assured even an email advising them of their own myopia (you already did it) is welcome: You are feeding the beast!
Stick with it!
