Unfortunately due to the nature of some of the posts on Pprune these days, and simply because of the arrogance, lack of respect coupled with the unprofessionalism typically demonstrated by someone here today,I rarely post anything anymore, despite having 35 years Airside operational experience.
I would like to pass on my sincere condolences to the family and friends and all the staff at LHR,at this awful time and wish the other injured party a speedy recovery.