Originally Posted by
HEATHROW DIRECTOR
Who/what is "MRO AOG" ?
MRO in the airline industry is normally used as an acronym for a
Maintenance, Repair & Overhaul organisation.
It's typically either an offshoot of an airline (for example Lufthansa Technik) or a standalone company (ST Aerospace, etc). BA Engineering has an
MRO offshoot which provides E&M services to other operators, though it's not really relevant in this context.
AOG, as described above, is either the situation of having an aircraft grounded or the department within an airline tasked with organising the resources (manpower, spares, etc) required to get the affected aircraft back in the air again ASAP.