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Forum: Private Flying

13th Jan 2014, 00:37

Replies: 611

Proviation customer care problems

Views: 144,795

Posted By Mojo_69

Transair are superb: they are an exact opposite...

Transair are superb: they are an exact opposite of Proviation. I often think of Transair when I read this thread, as they also started in a bedroom, but because they have exemplary customer service...

Forum: Private Flying

27th Oct 2013, 16:12

Replies: 611

Proviation customer care problems

Views: 144,795

Posted By Mojo_69

Just a quick update: the Advertising Standards...

Just a quick update: the Advertising Standards Authority have agreed that claiming a product is in stock, when that is not the case, is improper. They have instructed Proviation to 'remove claims...

Forum: Private Flying

21st Sep 2013, 17:39

Replies: 611

Proviation customer care problems

Views: 144,795

Posted By Mojo_69

Thanks guys for your advice. ASA are still...

Thanks guys for your advice. ASA are still investigating them (Case Ref: A13-242088). I am unfortunately very busy at the moment and therefore haven't had time to inform Trading Standards.

I...

Forum: Private Flying

30th Aug 2013, 18:43

Replies: 611

Proviation customer care problems

Views: 144,795

Posted By Mojo_69

Advertising Standards Authority

Exactly. I ordered a £300 transceiver from Proviation a month ago, which showed as "Product Available from Stock ✓". Only after they'd taken my money did I found out over the next days that they...

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