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Forum: Passengers & SLF (Self Loading Freight)

21st Jun 2017, 06:26

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

Leaving aside the fact that nobody in the...

Leaving aside the fact that nobody in the industry takes the Skytrax awards seriously, what relevance do they have to BA's IT issues ?

Forum: Passengers & SLF (Self Loading Freight)

2nd Jun 2017, 10:36

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

"Passengers who wish to make a claim for...

"Passengers who wish to make a claim for out-of-pocket expenses or compensation following this disruption should contact British Airways directly in the first instance. If they are not satisfied...

Forum: Passengers & SLF (Self Loading Freight)

1st Jun 2017, 21:28

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

Interesting comment in the DM a couple of days...

Interesting comment in the DM a couple of days ago:

"Was working in Waterside (BA HQ) and we told BA management about the flaws in the TCS iFLY system. They wouldn't listen and this is what you...

Forum: Passengers & SLF (Self Loading Freight)

1st Jun 2017, 12:52

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

British Airways IT crisis mystery as energy...

British Airways IT crisis mystery as energy suppliers say there was no power surge (http://www.telegraph.co.uk/news/2017/05/31/british-airways-crisis-mystery-energy-suppliers-say-no-power)

Forum: Passengers & SLF (Self Loading Freight)

31st May 2017, 06:25

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

As previously posted, the electricity supply...

As previously posted, the electricity supply companies have refuted BA's claim that there was a surge in the power supply.

Forum: Passengers & SLF (Self Loading Freight)

30th May 2017, 08:57

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

I think it's more a case of staff failing to draw...

I think it's more a case of staff failing to draw passengers' attention to the fact than an 0800 number had been set up to handle rebooking and information calls.

Forum: Passengers & SLF (Self Loading Freight)

30th May 2017, 06:33

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

The Times today quotes the energy companies as...

The Times today quotes the energy companies as saying there were no power supply issues in the area.

Among other criticisms levelled at BA in the article are that they threatened to leave...

Forum: Passengers & SLF (Self Loading Freight)

29th May 2017, 11:13

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

You might want to check out the meaning of "force...

You might want to check out the meaning of "force majeure".

Forum: Passengers & SLF (Self Loading Freight)

28th May 2017, 09:47

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

Not all staff were paralysed by indecision. ...

Not all staff were paralysed by indecision.

https://ichef.bbci.co.uk/news/624/cpsprodpb/135C8/production/_96240397_hi039731226.jpg

Forum: Passengers & SLF (Self Loading Freight)

27th May 2017, 22:52

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

And leave more stranded passengers than necessary...

And leave more stranded passengers than necessary at LHR? I don't think so.

BA have operated around 14 departures so far this evening, and counting, all with regular flight numbers. I'd be very...

Forum: Passengers & SLF (Self Loading Freight)

27th May 2017, 17:57

Replies: 634

BA delays at LHR - Computer issue

Views: 303,295

Posted By DaveReidUK

Yes, the notion that you can run an airline, or...

Yes, the notion that you can run an airline, or indeed any operation of a comparable size, with pen, paper and sticky labels is a fantasy.

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