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Search: Posts Made By: leisurelad
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Forum: Airlines, Airports & Routes
28th May 2014, 16:13
Replies: 2,722
Views: 1,253,318
Posted By leisurelad

Having worked on the front line for quite a few...

Having worked on the front line for quite a few years as rep and then as duty manager, one of the biggest things that can make or break a situation is communication.
My phone was often like the BT...
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